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RELEASE MY VEHICLE

VEHICLE RELEASE GUIDELINES

Vehicle Release Guidelines
For all vehicles in the custody and care of Big Wheel, the vehicle owner must show valid ID to release and/or remove property from the vehicle. If the vehicle owner cannot be present, Big Wheel must have written authorization for another party to remove their vehicle and/or get property out of it.

Towed for OUI:

  • Vehicle has 12 hour hold, per Melanie’s Law
  • Two (2) valid driver’s licenses needed to release vehicle or
  • Can be towed out after 12 hour period

Towed for Unlicensed Operator:

  • Two (2) driver’s licenses needed to release vehicle or
  • Can be towed out

Towed for Unregistered/Uninsured Vehicle:

  • Proof of valid vehicle registration/insurance needed or
  • Can be towed out

Towed for Investigation: If a police hold is placed on a vehicle, Big Wheel must obey the guidelines the police have set in terms of releasing the vehicle and its property.

 

Appraiser Guidelines
Must make an appointment and present a valid Massachusetts Appraiser’s License to access vehicles. For safety, appraisers must wear an ANSI reflective vest provided by Big Wheel when viewing vehicles.

 

LOCAL ESTABLISHMENT LIST
Cargo Roller, flat rate, per section
 $200.00
Light Tower
 $150.00/HR
Fuel Tank Transfer Fee, flat rate  
 $1500.00
Tandem Wheels
 -
Heavy Tow, OSHA, TIMS Certified Supervisor
 $250.00/hr
Skilled Labor
 $100.00/hr
Petroleum Product and Debris Removal
 Varies
Trucks up to 26,000 GVWR, Inside Storage
 $180.00/day
Trucks up to 26,000 GVWR, Outside Storage
 $90.00/day
Trucks and Buses over 26,000 GVWR, Inside Storage
 $250.00/day
Trucks and Buses over 26,000 GVWR, Outside Storage
 $125.00/day
Trailer or Dolly Storage, Inside Storage
 $250.00/day
Trailer or Dolly Storage, Outside Storage
 $125.00/day
Freight or Refrigerated Trailer, used to store cargo after first 24 hours 
 $500.00/day
Labor to Assist in DOT Inspection
 $100.00/hr
Tarping 
 $100.00 labor per hour plus actual cost, plus 15%

NOTE:
The above fees ONLY apply to the INVOLUNTARY portion of the services rendered. If the consumer opts to enter into an agreement with the provider for additional services, the provider’s rates shall then apply.

FEEDBACK:
To ensure that Consumers are receiving quality service from our Tow Service Providers, the Massachusetts State Police has established several points of contact for feedback.

Please submit any Compliments, Comments or Complaints utilizing Massachusetts State Police form SP358. Detailed instructions for form submission are included on form SP358. This form may be acquired by:

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